Everything Magnets offer a 100% satisfaction guarantee on all of our merchandise. We will refund you the full purchase price for 30days after purchase. After that time, an exchange of merchandise will be processed for up to one year after purchase date. Please call us for an RMA prior to returning any merchandise. If you do have to return any goods to us, be sure to have the original packaging, and a copy of the original order email as well. We also pay for return shipping via standard First Class Mail (unless you paid for priority shipping, and then it will be refunded too).
all custom orders, there will be no refunds. All custom orders are first
sent to the customer via email for final approval. If the customer does
not have an email address, a copy of the final product can be faxed
to a number of their choice. All photographs sent to Everything Magnets
will be scanned and then returned with the final order. We do not alter
or adjust any original photograph. We do all our work from a digital
copy that was created when we scanned the photograph. When sending in
a photograph(s), be sure to send them in a large enough envelope so
that they are flat, and between sheets of cardboard is always a good
idea. Mark on the outside of the envelope, on both sides, HAND CANCEL.